Return & Refund PolicyLast Updated: [Date]Thank you for shopping with us. We want you to have a smooth and satisfying shopping experience. Please read our Return & Refund Policy carefully before placing your order.1. Return EligibilityWe accept returns only under the following conditions:The product received is damaged, defective, or different from what was ordered.The product must be unused, unworn, unwashed, and in its original condition.The original packaging, tags, labels, and invoice should be intact.The return request must be raised within [3/7] days of receiving the order.Products that have been used, washed, altered, stitched, or damaged after delivery will not be eligible for return. 2. Non-Returnable ProductsThe following products are generally not eligible for return:Products that have been used or washed.Customized, altered, stitched, or made-to-order products.Products damaged due to improper handling by the customer.Products without original tags or packaging.Products for which the return request is made after the specified return period. 3. Damaged or Wrong ProductIf you receive a damaged, defective, or incorrect product, please contact us as soon as possible.You may be required to provide clear photographs or a video of the product and its packaging so that we can verify the issue.After verification, we may offer a replacement or refund, depending on product availability and the nature of the issue.4. Return ProcessTo request a return, please contact us through our Contact Us page or the contact details provided on our website.Please provide:Order numberName and contact detailsReason for returnClear photographs/videos of the product, if applicable Once your request is reviewed and approved, we will provide you with further instructions regarding the return.5. Refund PolicyOnce the returned product is received and inspected, we will inform you whether your refund has been approved or rejected.If approved, the refund will be processed through the original payment method or another suitable method, as applicable.The time taken for the refund to reflect in your account may vary depending on your bank, payment gateway, or payment method.6. Shipping ChargesShipping charges may be non-refundable unless the return is due to our error, such as sending a wrong, defective, or damaged product.If a product is returned for reasons other than a defect or mistake on our part, the customer may be responsible for applicable return shipping charges.7. ExchangeExchange requests may be accepted only in cases where the product is damaged, defective, or incorrectly delivered, subject to product availability.Exchange eligibility will be determined after inspection of the returned product.8. CancellationOrder cancellation may be requested before the order is shipped.Once an order has been shipped or dispatched, cancellation may not be possible.9. Refund Processing TimeApproved refunds will generally be processed within [5–7 business days] after the returned product has been received and inspected.However, the actual time for the amount to appear in your account may depend on your payment provider or bank.10. Contact UsIf you have any questions regarding our Return & Refund Policy, please contact us through the contact information available on our website.Email: [Your Email Address]Phone: [Your Phone Number]Business Address: [Your Business Address]We reserve the right to update or modify this Return & Refund Policy at any time. Any changes will be posted on this page.
Last Updated: [Date]
Thank you for shopping with us. We want you to have a smooth and satisfying shopping experience. Please read our Return & Refund Policy carefully before placing your order.
1. Return Eligibility
We accept returns only under the following conditions:
The product received is damaged, defective, or different from what was ordered.
The product must be unused, unworn, unwashed, and in its original condition.
The original packaging, tags, labels, and invoice should be intact.
The return request must be raised within [3/7] days of receiving the order.
Products that have been used, washed, altered, stitched, or damaged after delivery will not be eligible for return.
2. Non-Returnable Products
The following products are generally not eligible for return:
Products that have been used or washed.
Customized, altered, stitched, or made-to-order products.
Products damaged due to improper handling by the customer.
Products without original tags or packaging.
Products for which the return request is made after the specified return period.
3. Damaged or Wrong Product
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible.
You may be required to provide clear photographs or a video of the product and its packaging so that we can verify the issue.
After verification, we may offer a replacement or refund, depending on product availability and the nature of the issue.
4. Return Process
To request a return, please contact us through our Contact Us page or the contact details provided on our website.
Please provide:
Order number
Name and contact details
Reason for return
Clear photographs/videos of the product, if applicable
Once your request is reviewed and approved, we will provide you with further instructions regarding the return.
5. Refund Policy
Once the returned product is received and inspected, we will inform you whether your refund has been approved or rejected.
If approved, the refund will be processed through the original payment method or another suitable method, as applicable.
The time taken for the refund to reflect in your account may vary depending on your bank, payment gateway, or payment method.
6. Shipping Charges
Shipping charges may be non-refundable unless the return is due to our error, such as sending a wrong, defective, or damaged product.
If a product is returned for reasons other than a defect or mistake on our part, the customer may be responsible for applicable return shipping charges.
7. Exchange
Exchange requests may be accepted only in cases where the product is damaged, defective, or incorrectly delivered, subject to product availability.
Exchange eligibility will be determined after inspection of the returned product.
8. Cancellation
Order cancellation may be requested before the order is shipped.
Once an order has been shipped or dispatched, cancellation may not be possible.
9. Refund Processing Time
Approved refunds will generally be processed within [5–7 business days] after the returned product has been received and inspected.
However, the actual time for the amount to appear in your account may depend on your payment provider or bank.
10. Contact Us
If you have any questions regarding our Return & Refund Policy, please contact us through the contact information available on our website.
Email: [Your Email Address]
Phone: [Your Phone Number]
Business Address: [Your Business Address]
We reserve the right to update or modify this Return & Refund Policy at any time. Any changes will be posted on this page.